NewWave Email Settings and Support Guide
NewWave Email Settings and Support Guide
A handy reference guide to Newwave email, account log in, settings, and support. Newwave is now owned by Sparklight, but if you have an old @newwavecomm.net or @nwcable.net email account, it will still work.
check your newwave (@newwavecomm.net or @nwcable.net) email
Log into your NewWave email:
Forgot your user name or password? Call 888-863-9928 for support.
Email settings for NewWave:
These settings apply to @newwavecomm.net and @nwcable.net email accounts.
Username : Your email address (including the @ portion)
SMTP server Server: mail.newwavecomm.net
Port: 587
Security type: none
Server:mail.newwavecomm.net
Port: 143
Security type (if prompted): none
POPUP server Server: mail.newwavecomm.net
Port: 110
Security type (if prompted): none
pay your newwave bill
Here’s every way that you can pay your NewWave bill online.
Sparklight Easy Pay Easy Pay is automatic bill payment. Log into the customer portal to set it up.One-time bill payment Log into the customer portal to make a one-time payment.Pay by phone (877-692-2253) You can use the automated phone system or speak to a customer service rep, but be aware that you will be charged $10 if you make a payment by speaking to a human.Pay by mail
newwave speed test and outage check
Experiencing slower than expected internet speeds? Start diagnosing the problem by running a speed test with one of the free services below.
Is NewWave internet currently down?
If you’ve rebooted your router and modem and you still can’t access your NewWave services, you can check Down Detector to see if other customers are reporting problems: