NewWave Email Settings and Support Guide

NewWave Email Settings and Support Guide

A handy reference guide to Newwave email, account log in, settings, and support. Newwave is now owned by Sparklight, but if you have an old or email account, it will still work.

check your newwave ( or email

Log into your NewWave email:


Forgot your user name or password? Call 888-863-9928 for support.

Email settings for NewWave:

These settings apply to and email accounts.

Username : Your email address (including the @ portion)

SMTP server Server:
Port: 587
Security type: none
Port: 143
Security type (if prompted): none

POPUP server Server:
Port: 110
Security type (if prompted): none

pay your newwave bill

Here’s every way that you can pay your NewWave bill online.

Sparklight Easy Pay Easy Pay is automatic bill payment. Log into the customer portal to set it up.One-time bill payment Log into the customer portal to make a one-time payment.Pay by phone (877-692-2253) You can use the automated phone system or speak to a customer service rep, but be aware that you will be charged $10 if you make a payment by speaking to a human.Pay by mail

newwave speed test and outage check

Experiencing slower than expected internet speeds? Start diagnosing the problem by running a speed test with one of the free services below.

Is NewWave internet currently down?

If you’ve rebooted your router and modem and you still can’t access your NewWave services, you can check Down Detector to see if other customers are reporting problems:

newwave customer support phone numbers

General customer support: 844-546-3278