MyGrande Email Settings and Support Guide

MyGrande Email Settings and Support Guide

A handy reference guide to Grande Communications email, account log in, settings, and support. Grande provides internet, phone, and cable services in Texas.

check your mygrande email

Log into your MyGrande ( or email:


Forgot your user name? Enter your account number and either your PIN or phone number associated with your account to retrieve your id.Forgot your password?Create a new account

Email settings for MyGrande:

Username : Your email address (including the @ portion)

SMTP server Server:
Port: 587
Authentication required: Yes (use email address for user name)

Port: 993
Security type (if prompted): SSL

SMTP server Server:
Port: 110
Security type: none

pay your grande bill

Here’s every way that you can pay your residential Grande bill online.

Grande Online Bill Pay Log into your account to make a one-time payment or set up recurring payments. (Note: a payment fee is applied to one-time payments.)Pay by phone (1-877-647-2633)
Pay in person

grande outage check

Is Grande currently down?

If you’ve rebooted your router and modem and you still can’t access your Grande services, you can check websites such as Down Detector to see if other customers are reporting problems:

grande customer support phone numbers

Grande Customer Service: (866)-2GRANDE

Online Chat