Comcast Xfinity email and support cheatsheet

Comcast Xfinity Email Settings and Support Guide

A handy reference guide to Comcast Xfinity email, account log in, settings, speed test, and support. Comcast Cable was rebranded as Xfinity in 2010, and is one of the largest internet, phone, and cable providers in the US.

check your email

Log into your Comcast/Xfinity email:


Forgot your username?
To retrieve your user name, you will need the phone number or email address associated with your account, or your social security number.
Forgot your password?

You can reset your password by entering your user name, email, or phone number associated with the account.
Create a new Xfinity account

Server settings for email:

Username : Your email address (including the @ portion)

SMTP server Server:
Port: 587
Security type (if prompted): STARTTLS
Authentication: Yes

Security type (if prompted): SSL or TLS

POP Server:
Port: 995

Security type (if prompted): SSL or TLS

pay your xfinity bill

Here’s every way that you can pay your residential Xfinity bill online.

Quick Bill Pay
 You can pay your Xfinity bill online without having to log in.

My Account Xfinity Bill Pay
 Log into My Account to see your billing history and set up online bill pay.
Pay in person at a Western Union location

xfinity speed test and outage check

Experiencing slower than expected internet speeds? Start diagnosing the problem by running a speed test. Try the official Xfinity speed test, or one of the free public speed test sites below.

Is Xfinity internet currently down?

If you’re having trouble accessing Xfinity/Comcast services, try rebooting your router and modem. After that, if you still can’t access your services, you can check the Xfinity Status Center to found out about reported Comcast outages. You can also check third-party websites like Downhunter to see if other customers are reporting problems:

xfinity customer support phone numbers

Xfinity Customer Service: